cookie policy

At Williams Repair House, we use cookies to enhance your experience on our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences, in compliance with UK GDPR and ePrivacy regulations. It complements our Privacy Policy at [insert website link].

1. What Are Cookies?

Cookies are small text files stored on your device (e.g., computer, smartphone) when you visit our website. They help us provide a better user experience, analyze site performance, and deliver personalized content.

2. Types of Cookies We Use

•  Essential Cookies: Necessary for the website to function (e.g., processing your repair order or navigating the site). These do not require consent.

•  Analytics Cookies: Help us understand how you use our website (e.g., which pages you visit) to improve our services. These are optional and require your consent.

•  Marketing Cookies: Enable personalized offers (e.g., Loyalty Club promotions) if you opt into marketing. These are optional and require your consent.

3. How We Use Cookies

We use cookies to:

•  Ensure our website works correctly (e.g., saving your order details).

•  Analyze website usage to improve performance and user experience.

•  Provide tailored marketing (e.g., Loyalty Club offers) if you consent.
Data collected via cookies is handled per our Privacy Policy at [insert website link].

4. Your Consent

When you first visit our website, we’ll ask for your consent to use non-essential cookies (analytics and marketing). You can accept, decline, or customize your preferences via our cookie banner. For marketing, single opt-in may apply with your clear consent, as explained during signup. You can withdraw consent at any time (see Section 5).

5. Managing Cookies

You can manage cookies via:

•  Our cookie banner or settings page at [insert website link].

•  Your browser settings to block or delete cookies (note: blocking essential cookies may affect website functionality).
To withdraw marketing consent, use the unsubscribe link in our emails or contact us at info@williamsrepairhouse.co.uk.

6. Third-Party Cookies

We may use third-party services (e.g., Google Analytics, payment processors) that set cookies. These providers comply with GDPR, and we ensure data transfers meet regulatory standards (e.g., standard contractual clauses for international transfers).

7. Contact Us

For questions about cookies or data protection, contact us at info@williamsrepairhouse.co.uk or visit [insert website contact page link].

For full details, see our Privacy Policy, Terms of Service, and Return Policy.